With the growing digital trends, it is imperative to have a presence on social media. Awesome Hand Gaming urges all of its locations to actively engage with social media pages such as Facebook, Yelp, GooglePlus, Twitter, and Instagram. People are now using social media pages as a way to give both positive and negative feedback to bars and restaurants alike. With the growing importance of social media, Awesome Hand Gaming has compiled some tips their locations can (and should) put to use.
- Claim Your Social Media Pages. Chances are your bar or restaurant already has a page on Yelp or Facebook or both. Even if you haven’t created it, it’s wise to claim that page. Your customers are sharing pictures, writing reviews (positive or negative), and checking into your location. You want to be able to interact with them, and speaking of interacting with them….
- Engage with Your Customers Early and Often. If someone checks-in to your restaurant to say something nice, or share a great review, thank them! Like the post, and even respond to it to let them know you appreciate their business. If a customer has a bad experience, don’t let that go unnoticed. Take the high road. Thank them for their feedback and try to rectify it. People will notice and appreciate your effort!
- Re-post Local Articles. If a local newspaper mentions that your bar has the “Best Happy Hour,” or your restaurant has the “Best Burger,” share it! Your loyal customers might do the same, and their friends and family will see it. Any good press should be shared!
- But Don’t Make It All About You. Nobody likes for any product to be pushed in their face. The last thing you want to do is be the virtual version of a shopping mall salesperson. Share other pieces of interesting news or unique facts.
- Offer Incentives for Checking in to Your Location. You can also offer special deals and information to your followers. Share any new menu items to your page, or take $5 off the bill for a limited time when people check into your location! The great thing about incentives is that you can be creative with exactly what you’re offering.
With the growing digital trends, it is imperative to have a presence on social media. Awesome Hand Gaming encourages all establishments to advertise their video gaming terminals on their Facebook pages. If you are in need of a cover or timeline photo, they can be found on this page.